Important Documents to Expect
1. Waiver, Liability, Disclaimer
2. Intake Form
3. Cancellation and Policies
CANCELLATION AND REFUND POLICY
All agreements, policies, and cancellations are binding. I do not offer refunds on coaching, consulting, company services, and events. I am here to coach/consult you to your highest level of success, and part of that is requiring a commitment from you that you are fully invested in your package and services provided by UnMutingMe. When refunds are an option, you can have “one foot in” the work, and “one foot out” the door. It is to YOUR benefit to decide BEFORE purchasing your package or services and committing to work with me that I am the right coach for you. If you’re in, you need to be 100% in, just as I will be for you. If there are private services offered then I also allow you the flexibility to choose a date that works for you and me on my self-service (click here) to view dates.
Should you need to reschedule coaching or consulting sessions, you may do so by providing 48 hours notice in advance of your session and making up the session within a week of the originally scheduled date. Sessions not canceled 48 hours in advance will not be eligible for make-ups. Also, tardiness after 20 minutes is considered a no show, no shows will not be eligible for make-ups. However, if you are late within 20 minutes then I will 100% honor the rest of your session time with me. Champion, it is important that you prioritize this work to receive the full benefit of your personal and professional success!
Events, Workshops, and Company Events: I do offer refunds on workshops, classes, and other company events only when the event need to be cancelled by the company due to an unavoidable circumstance.
See below on how to cancel or reschedule your private session to make sure we don't miss each other!
Reschedule: go to your email with the invite>scroll down to reschedule>click link>select new date>fill out the information>submit
Cancel: go to your email with the invite>scroll down to cancel>click link>fill out the information>submit